Operates in a diverse environment to help fulfill the Library’s mission and strategic goals by providing comprehensive, patron-focused public services, planning/conducting services, or participating in targeted activities for all ages. This position requires flexibility, collaboration, communication, organizational skills, and the ability to identify priorities and shift focus quickly.
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
. ▪ Coordinates District-wide program presenters for all ages.
▪ Serves as a department liaison with our Finance Department and outside presenters for Independent Contracts and payments.
▪ Oversees social media for children, teens, and adults.
▪ Plans and conducts programs, classes, and trainings District-wide for patrons and staff.
▪ Participates on the Planning Committee for District-wide reading programs for all ages.
▪ Assists with District-wide Asset Mapping and Data collecting for program evaluation.Provides leadership for specialized projects, services, programs, and activities; serves on project teams or committees.
▪ Provides work direction for assigned projects; provides guidance and training to other staff.
▪ Utilizes District-wide expertise to provide specialized and advanced level of assistance and information within general library services in the library, via telephone or virtually.
▪ May coordinate and engage in community outreach and offsite programming to expand visibility and partnerships with the Library and community.
▪ Promotes library services through tours, demonstrations, and talks.
▪ May manage a specific project, program, or event, evaluate/select materials for a specific collection, or maintain responsibility for specific websites.
▪ Compiles and analyzes data and research to assist with decision-making; makes recommendations for new initiatives or solutions to challenges. Anticipates challenges due to seasonal workflow, emerging technology, and evolving community dynamics; helps set priorities for adapting to systemic change.
▪ Provides excellent customer service and maintains a courteous, positive image of the Library; maintains confidentiality in all patron and staff interactions; models exemplary customer service behaviors for Library staff.
▪ Organizes and maintains specialized files and databases. Additional Duties and Responsibilities Duties are considered non-essential and include the following:
▪ Keeps informed about library and department information.
▪ Attends regular department meetings and scheduled All-staff meetings.
▪ May act as person-in-charge as assigned; assumes responsibility for safe and effective operation of the library; ensures that security and safety reports are completed accurately and submitted as required.
▪ Performs other job-related duties as assigned. Required Knowledge, Skills, and Abilities:
▪ Thorough knowledge of the Pikes Peak Library District’s policies and procedures and ability to follow them.
▪ Ability to act as an ambassador of Pikes Peak Library District by promoting its mission and vision to the public.
▪ Demonstrates thorough knowledge of library trends, processes, and best practices.
▪ Demonstrates flexibility to actively support change in order to meet strategic goals and objectives.
▪ Demonstrates excellent verbal and written communication skills; maintains effective relationships with patrons, coworkers, and with staff at all levels.
▪ Demonstrates commitment to principles of intellectual freedom and all aspects of customer diversity.
▪ Ability to work independently and effectively organize daily work under general supervision.
▪ Ability to effectively train others.
▪ Ability to work as part of a team, demonstrating an excellent customer service attitude.
▪ Demonstrates ability to effectively use applications software, including Microsoft SharePoint, Word, Excel, Access, and Outlook, Integrated Library System, along with standard office equipment.
▪ Demonstrates ability to exhibit sound judgment and demeanor in public interactions; thinks and acts appropriately under pressure.
▪ Demonstrates ability to work effectively as a team member, organize daily work and meet deadlines in a fast-paced, detail-rich environment.
▪ Has regular on-time attendance.
▪ Exercise professionalism and good judgement in interpersonal interactions.