Recruiting and Retention Manager

ID# 002082

Humane Society of the Pikes Peak Region
Colorado Springs, CO
United States

Job Posted
Posting Expires
Experience Required
Employment Type
Work Schedule

Job Description

Job Description

Job Summary:

The Recruiting and Retention Manager acts as ambassador to HSPPR employees and prospective employees, providing information and support services at all stages of the employee life cycle: recruitment, onboarding, orientation, career planning, career development, and transition. The Recruiting and Retention Manager works with senior management in developing strategies to recruit and retain a strong work force and promotes HSPPR as an employer of choice in the community. Develops policy and directs and coordinates recruiting and training activities for all locations. This position is also responsible for performance management systems and processes. In addition, this position will be responsible for performing HR-related duties on a professional level and works closely with senior management in supporting all locations.

Key Duties and Responsibilities:

  • Researches and develops opportunities to recruit, retain and promotes a culturally diverse workforce
  • Reviews, updates, classifies and reclassifies job descriptions for existing and new positions
  • Advertises and promotes employment opportunities to the internal and external community and coordinates recruiting and hiring functions via the HSPPR website and online job boards
  • Works to assess and plan developmental opportunities for employees, assists interested employees with career pathing
  • Oversees developing, conducting, tracking, and/or evaluating training or professional development opportunities through the Professional Development Program Manager.
  • Coordinates the preparation and processing of employee performance reviews and evaluations.
  • Develops and conducts “stay” interviews towards the goal of strengthening employee relations and retention
  • Conducts offboarding interviews with resigning or retiring employees, tracking reasons for voluntary terminations to inform future HR recruitment strategies.
  • Plans and conducts new-employee orientation.
  • Monitors HSPPR employee career advancement.
  • Handles employee relations and outplacement counseling.
  • Maintains a working knowledge of the following Human Resources responsibilities and will be required to fill-in in the absence of the HR Manager.
  • Oversees the analysis, maintenance, and communication of records required by law or local governing bodies, or other departments in the organization.
  • Writes directives advising department managers of organization policy regarding equal employment opportunities, compensation, and employee benefits.
  • Identifies legal requirements and government reporting regulations affecting human resources functions and ensures compliance of policies, procedures, and reporting.
  • Manages records retention of benefits plans such as insurance and retirement plan, personnel transactions such as hires, promotions, transfers, and terminations.
  • Coordinates management training in terminations, promotions, safety, and sexual harassment.
  • Advises management in appropriate resolution of employee relations issues.
  • Responds to inquiries regarding policies, procedures, and programs.
  • Assists with salary administration program to ensure compliance and equity within organization.
  • Administers benefits programs such as life, health, and dental insurance, pension plans, vacation, sick leave, leave of absence, and employee assistance.
  • Responsible for the Safety Committee, investigates accidents and prepares reports for insurance carrier.
  • Conducts wage surveys within labor market to determine competitive wage rate.
  • Approves employee separation notices and related documentation.
  • Represents organization at personnel-related hearings and investigations.
  • Participates in administrative staff meetings and attends other meeting and seminars.
  • Responsible for the employee appreciation committee and employee relations activities.
  • Manages human resource information system records and compiles reports.


  • Commitment to the mission, values, goals and success of HSPPR
  • Perform all other duties as assigned.


  • Is visible to staff, communicates with Director of Human Resources on significant developments within the department.
  • Attends necessary meetings.
  • Communicates pertinent information to staff, managers and directors and ensures that supervisors are communicating effectively with line staff.
  • Communicates and problem solves with managers.

Organizational Development:

  • Ensures that policies and procedures are being followed.
  • Develops new ideas with staff. Develops and follows timelines for annual plans and projects and is accountable for staff’s decisions and actions.
  • Supports management and discusses differences privately.

Development: Encourages the use of volunteers, the solicitation of monetary and in-kind donations whenever possible.

Fiscal Responsibility: Maintains control of assigned budgets including approving invoices.

Staff Management:

  • Utilizes performance-based management when counseling and evaluating staff and sets measurable goals for employee growth.
  • Submits evaluations on time and encourages continuing education for staff as it relates to the organization’s needs.
  • Recognizes good performance and counsel staff to correct problems.

Supervisory Duties: Directly supervises the Professional Development Program Manager

Physical Demands:

  • Regularly sits at computer station, often in a shared office environment.
  • The employee must regularly lift and/or move 25 or more pounds of moving weight and occasionally lift and/or move up to 40 or more pounds of moving weight.
  • May be occasionally required to climb or balance, stoop, kneel, crouch and crawl.
  • Regularly required to sit, reach with hands and arms, talk, hear, and is frequently required to stand and walk. May be expected to be on feet for extended periods of time.
  • Consistently exposed to animals in the workplace and animal allergens under conditions with limited alternatives available.
  • Exposure to zoonotic and/or communicable diseases is possible.
  • Specific vision abilities required include close vision, distance vision, color vision, peripheral vision and depth perception.
  • Regularly exposed to noise and potential exposure to hazardous weather conditions.
  • Potential exposure to cleaning supplies and/or other substances containing toxic or caustic chemicals.
  • Must be able to safely operate a company vehicle.

Schedule Requirements:

The schedule will generally be Monday through Friday during business hours. Weekend, evening and holiday work may be required.

Important Notes

Who Are We? The first of only two AAHA accredited shelters in Colorado!

Employment at the Humane Society of the Pikes Peak Region - Colorado

HSPPR is a nonprofit animal shelter serving El Paso, Pueblo, and Douglas Counties as well as the City of Centennial. We employ a total of 190+ employees. We are an organization that celebrates and prioritizes diversity and inclusion. Employees must be 18 years of age, a drug test and background check are mandatory for employment.

The core values of the staff unite and guide us to provide the best service to the animals in our care, our organization and our community.

Core Values Statements

• Compassion: We believe that animals matter. We are committed to treating animals and people with kindness, respect and compassion.

• Stewardship: We are accountable and transparent in our actions and in the use of our resources to build trust in those we serve.

• Integrity: We believe we can make the greatest impact by staying true to our mission, always doing what is best for the animals and people of our community, and standing united in our decisions.

• Excellence: We are passionate about our mission, and strive for excellence through continual learning, innovation and the development of our board, staff and volunteers.

• Collaboration: We seek strategic partnerships and alliances to advance the welfare and protection of animals and people.

View Count 229