Patient Access Representative


Colorado Springs, CO
United States

Category
Experience Required
Yes
Employment Type
Employee
Work Schedule
Full-Time

Job Description

We believe in something different: a focus on the individuality of every person. In big ways and small, we exist to improve the extraordinary lives of all those we serve. As Colorado's largest and most innovative health care system, we as a team deliver on the commitment to provide the best possible experience for our patients and their families. We foster a true human connection and give people the freedom to live extraordinary lives. A career at UCHealth is more than a job, it's a passion.

Summary

Performs receptionist, registration, and clerical duties associated with registering patient for outpatient services.

Job Duties

Meets with patient and/or patient's caregiver to exchange necessary information and documentation. Provides explanation of visit, instructions, and addresses concerns and questions.

Communicates with referring provider's office, clinical department(s), and/or other appropriate personnel to exchange necessary information and determine schedule. Verifies insurance benefits and obtains pre-certification/authorization as necessary.

Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up.

Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy

Requirements

· High School diploma or GED

· Healthcare Experience is preferred