Registers patients to receive medical services, ensuring accuracy and timeliness. Obtains demographic information, validate insurance, and collect payments. Answers and/or refers questions received from patients, visitors, and staff.
Greets and registers patients, collecting complete patient demographics. Pre-registers patients for scheduled services. May perform bedside registration. Determines correct account type for registration according to service.
Performs verification of insurance for payors including Medicaid, Medicare, Tricare, Blue Cross Fed and others. Collects co-pays or co-insurances per financial policy. Communicates payment options when significant patient liabilities are identified. Refers patients to Financial Assistant Representative when need is identified for financial screening.
Utilizes Medicare medical necessity module for appropriate diagnosis codes and procedures. Completes Medicare Secondary Payor Questionnaire for all Medicare eligible patients on each visit except for standing orders and recurring accounts.
Offers Patient Rights and Responsibilities information to each patient. Explains and requests patients to sign consent and release forms as required. Ensures excellent customer service by walking patients to their destination. May occasionally transport patients by wheelchair.
Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.
- Minimum Required Education: High School graduate or GED.
At UCHealth, we do things differently
We believe in something different: a focus on the individuality of every person. In big ways and small, we exist to improve the extraordinary lives of all those we serve. As Colorado’s largest and most innovative health care system, we as a team deliver on the commitment to provide the best possible experience for our patients and their families. We foster a true human connection and give people the freedom to live extraordinary lives. A career at UCHealth is more than a job, it’s a passion.
Going beyond quality requires the perfect balance of talent, integrity, drive and intellectual curiosity. We are looking for individuals who recognize, like us, that the world of medicine is ever-changing and are motivated to do what is right, not what is easy. We support creativity and curiosity so that each of us can find the extraordinary qualities within ourselves. At UCHealth, we’ll do everything in our power to make sure you grow and have a meaningful career. There’s no limits to your potential here.
Be Extraordinary. Join Us Today!
UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an affirmative action/equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual’s race, creed, color, religion, gender, national origin or ancestry, age, mental or physical disability, sexual orientation, gender identity, transgender status, genetic information or veteran status. UCHealth does not discriminate against any “qualified applicant with a disability” as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.