The Athlete Safety Manager will promote the mission and work of Athlete Safety within the U.S. Olympic and Paralympic community by contributing to the overall work of the Security & Athlete Safety department at the USOPC. The Security & Athlete Safety department accomplishes this goal by: 1) Proactively preventing abuse through awareness, safeguarding, and education; 2) Investigating any alleged violations of the U.S. Center for SafeSport’s (Center) SafeSport Code under the jurisdiction of the USOPC; 3) Developing effective policies and procedures that create a strong programmatic foundation; and 4) When appropriate, sanctioning entities or individuals under USOPC jurisdiction in violation of Center or USOPC policies and/or bylaws pertaining to Athlete Safety.
The Athlete Safety Manager will be the department’s representative to the USOPC in the following areas – NGB Services, Athlete Services, external Communications, and Ethics & Compliance. The Manager will also assist in furthering our engagement efforts to provide a positive, healthy, and safe environment for Team USA athletes that is free from emotional, physical, and sexual abuse.
Duties & Responsibilities
- Serve as the liaison to the USOPC’s NGB Services and Athlete Services departments to maximize effectiveness of the Olympic and Paralympic community’s collective Athlete Safety/SafeSport efforts. Responsibilities will include identifying opportunities for enhancement, trends, best practices, and innovative ideas.
- Collaborate with external stakeholders to identify training and education needs, develop and deliver education programs of excellence, and measure effectiveness of education and trainings, to further the capabilities of National Governing Bodies (NGBs).
- Research and maintain up-to-date expertise in laws, legislation, rules, requirements, and policies of all relevant issues relating to the Athlete Safety mission, to include having in-depth knowledge and understanding of the U.S. Center for SafeSport policies.
- Serve as liaison to the U.S. Center for SafeSport’s Education & Outreach team to collaborate on prevention policies and implementation of education and training.
- Serve as liaison to the USOPC’s Ethics and Compliance department to collaborate on appropriate auditing requirements.
- Manage business process activities for the Athlete Safety department, including but not limited to: strategic planning and collaboration with Business Operations division to develop, enhance, and implement cost-effective and efficient business processes and procedures as well as ensuring understanding of and strict adherence to USOPC Finance, People & Culture, and Legal guidelines and policies.
- In collaboration with USOPC Communications team, develop a strategic communications and messaging plan, enhance and oversee the Office of Athlete Safety’s communication platforms, and provide innovative ideas to broaden clear channels of communication to a variety of stakeholders on relevant and timely topics, issues, resources, and the services provided by the Security & Athlete Safety team.
- Develop success metrics and other critical data points for the Security & Athlete Safety team, monitor progress, and provide analysis of progress against stated metrics in a comprehensive manner.
- Coordinate the (a) internal preparation for, (b) logistics of, and (c) follow up as needed for the annual U.S. Center for SafeSport audit. This includes but is not limited to: staying abreast of compliance requirements, ensuring appropriate documentation is retained as required throughout each calendar year, coordinating and communicating requirements to all internal stakeholders, drafting the management response, and monitoring the completion of any necessary corrective actions.
- Prepare executive-level reports, presentations, white papers, verbal briefings and other documents as requested by the VP/Chief of Security & Athlete Safety.
- Lead projects and initiatives identified by the department and/or assigned by the VP/Chief of Security & Athlete Safety.
- Perform other duties as assigned.
Minimum Qualifications Required
- Bachelor’s degree or equivalent work experience
- 3+ years of professional work experience
- Demonstrated success in project/program management
- Background in strategic consulting, communications, research/analysis a plus
- Excellent customer service skills and ability to listen, ask the right questions, focus on stakeholders, adapt to situational needs, and exercise good judgement
- Strong problem-solving ability
- Proven ability to work with a diverse population across multi-disciplinary teams
- Excellent judgement and discretion in managing highly sensitive and confidential information
- Creative thinker with the ability to address complex issues with an open mind; identifying/evaluating differing perspectives and assessing alternate outcomes
- Strong analytical skills; abilility to distill nuanced and disparate data points into clear recommendations for decision makers
- Outstanding written and oral communication skills
- Ability to present data in a visually compelling manner
- Entrepreneurial spirit; initiating conversations and ideas forwarding rapid enhancement of department initiatives
Tools, Equipment, & Conditions
- Standard office equipment
- Office environment in a multi-level building on a multi-building site
- Occasional domestic travel
- Non-traditional hours, including nights, weekends, and holidays
- Regular attendance at work is an essential job function
Colorado Springs Downtown Headquarters
Hiring Pay Range: $56,646 - $71,941 per year
This is a full-time, exempt position intended to work 40 hours per week.
Bonus: This position will be eligible for the Annual Incentive Award Program at a 15% target. This program is subject to change or elimination by the USOPC at any time at its sole discretion.