Member Advisor

Job Posted 5/31/2022
Castle Connolly Private Health Partners
6005 Delmonico Dr #150
Colorado Springs, CO 80919
United States
Experience Required
Degree Required
Security Clearance Required
Healthcare / Health Services
Job Start Date
Job End Date
$32.00 to $35.00 Per Hour
Job Description

Job Description

Castle Connolly Private Health Partners, LLC, (CCPHP) is seeking someone with experience in membership sales and support to work with physicians to convert their practices to a membership-based/concierge-style model. The Member Advisor will interface with patients in-person (working out of the physician’s office), telephonically, and electronically to guide them through the process of converting from a “patient” to a “Member.”



·       Effectively communicating the benefits of Membership to prospective Members.

·       Support patients in a variety of ways throughout the process of becoming Member (decision support, onboarding, answering questions, proper and consistent follow-up, etc.).

·       Responsible for achieving or exceeding team sales goals.

·       Ensure an outstanding Member experience during sign-up/onboarding.

·       Serve as an on-site point person for both Members and practice staff regarding conversion-related questions.

·       Log all patient interactions and sales activity in the CCPHP SalesForce database.

·       Conduct meetings with CCPHP corporate staff and practice staff regarding conversion efforts.

·       Plan/Host member events and Meet & Greets for lead generation and Membership Sales.

·       Build rapport and lasting relationships with prospective and current members.

·       Represent Castle Connolly in the most polished, professional and highest-quality manner possible.


  • Previous sales experience strongly preferred
  • An entrepreneurial spirit 
  • Enthusiastic, energetic, personable and friendly disposition

·       Excellent written and verbal communication skills

·       Well organized and able to manage multiple tasks to successful completion  

·       Ability to be gracious and maintain a professional, positive attitude in a variety of situations

·       Capability to work cooperatively with other staff (from a remote location)

·       Experience working in HIPAA-covered transactions preferred

·       Proficiency in Salesforce and MS Office software strongly encouraged

·       Bachelor’s degree


Job Type

·       Contractor. 5 days per week for 16 weeks.


About Castle Connolly Private Health Partners, LLC

Castle Connolly Private Health Partners, LLC, (CCPHP) was developed by Castle Connolly Medical Ltd. with a goal of connecting patients with top physicians and facilitating an optimal healthcare experience. For more than 20 years, Castle Connolly Medical Ltd., has been a leader in helping patients uncover the best healthcare, most notably through the highly respected America’s Top Doctors® publications and online resources.


In 2014, Castle Connolly created CCPHP, which brings the excellence associated with the Castle Connolly brand to the discipline of membership-based/concierge medicine. CCPHP helps physician practices convert to an innovative practice model that is centered on the patient-physician relationship. Our model helps medical practices offer an enhanced and more rewarding experience for both physicians and patients. By removing the barriers that exist in the traditional practice approach, doctors and patients can create stronger partnerships that lead to improved health outcomes. For more information, please visit


530 Seventh Avenue Suite 2401
New York NY 10018
United States
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