Medical Assistant

Colorado Springs, CO
United States

Experience Required
Degree Required
Employment Type
Work Schedule

Job Description


The Medical Assistant (MA) is responsible for performing patient-oriented procedures under the direction and supervision of a clinician, RN, or LVN to ensure safe and appropriate patient care. The MA assists the clinician with minor medical and surgical procedures; performs a broad spectrum of clerical and administrative duties related to the delivery of patient care assistance.

Essential functions:

  • Consistently exhibits behavior and communication skills that demonstrate the company’s commitment to superior customer service, including quality, care, and concern with internal and external customers.

  • Uses, protects, and discloses patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.

  • Anticipates the clinician’s needs and carries out orders.

  • Checks for patients' arrival status and escorts patients from waiting area to exam rooms. Escorts patients to ancillary services as needed.

  • Obtains, records, and reports vital signs and other pertinent patient information to RN, LVN, or clinician.

  • Performs various medical procedures and medication administration as appropriate for their certification.

  • Performs phlebotomy, processes lab specimens, and maintains lab specimen logs as appropriate.

  • Assists clinician with procedures as requested.

  • Ensures proper documentation of all procedures.

  • Maintains and cleans exam and treatment areas, specimen processing areas, and medical equipment.

  • Completes or assists with the completion of appropriate forms, tracking, transport, etc.

  • You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role.

  • Employees are required to screen for symptoms using a UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained.



  • Minimum: Graduate of an accredited Medical Assistant program/Certified Medical Assistant (CMA).

  • Minimum: Phlebotomy certificate.

  • Minimum: Basic Life Support for Healthcare providers (AHA) or CPR/AED for the Professional Rescuer (American Red Cross).

  • Preferred: 2 years post-high school education or a degree from a two-year college.


  • Preferred: 1 year of previous Medical Assistant work experience.

Knowledge, Skills, and Abilities:

  • Ability to demonstrate basic medication administration.

  • Manual dexterity to use/handle equipment and instruments.

  • Knowledge of infection control standards and utilization of Personal Protection Equipment (PPE).

  • Ability to perform essential job functions using proper body mechanics.

  • Computer literate (i.e., logging on to computer, usage of keyboard and mouse, familiarity with Windows and email applications).

  • Excellent verbal and written communication skills with ability to clearly read, write, speak and understand English.

  • Customer service oriented.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective: make health care work better for everyone. Optum is part of the UnitedHealth Group family of businesses and brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Here you’ll find incredible ideas in one incredible company and a singular opportunity to do your life's best work.(SM)

Diversity creates a healthier atmosphere: Optum and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

For Colorado Residents Only: The hourly range for Colorado residents is $15.50 to 22.00/hour. This position is eligible for a $2,000 sign-on bonus. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are based on eligibility). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Benefits Overview
  • Health, vision and dental benefits
  • Paid time off
  • 401k
  • Life insurance
  • Paid CME time with allowance
  • For addtional provider (Physician, Physician Assistant and Nurse Practitioner) benefits click here.