Manager of Mortgage Production

Job Posted 11/17/2022
Ent Credit Union
11550 Ent Parkway
Colorado Springs, CO 80921
United States
Category Management
Experience Required
Degree Required
Banking / Financial Services
$103,000.00 to $136,000.00 Per Year
Job Description

The primary purpose of this position is to work with Ent's mortgage production staff, members and potential members to assist them in identifying and securing a mortgage loan that is appropriate for achieving their financial goals, including home ownership. The Manager coordinates their team's origination of compliant files for conventional, FHA, and VA lending for a pre-determined amount of mortgage volume that is determined on a yearly basis. The Mortgage Department provides our community the highest quality member mortgage experience. We strive to be our community's first choice when deciding how to achieve their homeownership goals. We deliver value for our membership with our depth of product offerings, competitive pricing, simplified process and commitment to member service throughout the life of the loan. This role's major priorities will fluctuate with time spent on various activities due to factors such as changing market conditions, team composition, new regulations, or other emergent needs.

Essential Functions

  • Oversee the meeting of goals and operation of the mortgage loan production department.
  • Manage mortgage staff to provide training, direction, standards and evaluations. Coaches and leads staff in external loan origination and the highest service quality levels.
  • Work cross functionally for better delivery of front and back-end mortgage processes. Participate in mortgage teams for QC, underwriting, compliance and P&P updates. Originate employee and high profile member mortgage loans.
  • Collaborates with Business Development and Marketing for product education, and sales objectives.
  • Monitor weekly and monthly mortgage loan production reports and ensure all compliance. Daily oversight of the pipeline, web, phone and face-to-face applications.
  • Monitor competitors' interest rates and mortgage loan marketing programs. Make recommendations for mortgage loan product and service enhancements.
  • Develop seminars and educational mortgage loan outreach programs. Research potential programs and cost benefit analysis. Monitor MMG and Mortgage Currentcy, eFanniemae, and AllRegs sites for pertinent information.
  • Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.


Minimum Formal Qualifications for this Position

  • Bachelor's Degree in Business Administration, Finance, Communications, or related field of study.
  • 7+ years' lending experience (either consumer or mortgage) to include:
  • 3+ years' mortgage lending/sales experience.
  • 2+ years' supervisory or team leadership experience.

Each year of relevant work experience may be exchanged for a year in a relevant degree program or vice versa. For example, a requirement of a bachelor's degree in accounting and 2+ years of account experience could be substituted for a high school diploma and 6 years of relevant accounting work experience or a master's degree in accounting and 0 years of work experience.

Technical or Specialized Knowledge/Skills:

  • Strong sales and mortgage loan product and underwriting requirements experience.
  • Excellent interpersonal and communication skills.
  • Must be able to handle multiple projects at a time.
  • Comprehension of mortgage lending compliance regulations, conventional, FHA and VA experience for structuring loan programs.
  • Extensive experience with FNMA DU automated underwriting system.
  • Advanced communication, relations, and coaching skills.
  • Must be skilled in developing educational materials and programs for members and staff.

Certifications Required:

  • Colorado Driver's License with an acceptable driving record. required
  • Able to obtain and maintain NMLS registration in good standing. required

Environmental, Physical and Psychological Requirements

  • Standing - Occasionally
  • Walking - Occasionally
  • Sitting - Frequently
  • Lifting - Rarely (40 Lbs)
  • Carrying - Rarely
  • Pushing - Rarely
  • Pulling - Rarely
  • Balancing - Rarely
  • Stooping - Rarely
  • Kneeling - Rarely
  • Crouching - Rarely
  • Crawling - Rarely
  • Reaching - Occasionally
  • Handling - Occasionally
  • Grasping - Occasionally
  • Feeling - Occasionally
  • Talking - Frequently
  • Hearing - Frequently
  • Repetitive Motions - Frequently
  • Eye/Hand/Foot Coordination - Occasionally
  • Noises louder than normal speaking volume - Occasionally
  • Temperature Changes - Rarely
  • Atmospheric Conditions - Rarely

Additional Information

The salary range for this position is: $103,000.00– $136,000.00 (S18).

This position is eligible for monthly incentives based on performance.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)


11550 Ent Parkway
Colorado Springs CO 80921
United States
View Count 84