Leasing Consultant


Colorado Springs, CO
United States

Experience Required
Yes
Employment Type
Employee
Work Schedule
Full-Time

Job Description

JOB PROFILE:

Requires good judgment, good communication skills, both written and verbal, good grammar, and spelling. Multitask oriented, cooperative, and able to take direction. Ideal candidate is a self-starter with the ability to carry out a task from start to finish without direct supervision; a positive team player. Neat, clean, well-groomed appearance required (ask for a copy of the dress code). Ability to work well with residents, supervisor, employees and vendors.

GENERAL PURPOSE OF POSITION:

To assist the on-site Property Manager in all aspects of leasing apartments, marketing and preparing required lease packets, reports and paperwork.

ORDINARY DUTIES: (include but are not limited to)

  1. Expectation is to rent enough apartments per month to meet budget and/or to maintain occupancy standards. A good rule of thumb is 35%-40% of your traffic. This includes obtaining a completed application, full security deposit and an application fee. Part time employees – rent a minimum of one apartment per day of work.
  2. Pre-qualifying prospects, showing the property and leasing to prospective residents.
  3. Knowing the site product, availability of units and expiration of future units. Having knowledge of all other Griffis/Blessing, Inc. communities and referring them when availability doesn’t meet the needs of the prospect at the assigned community.
  4. Greeting the public and residents enthusiastically either by telephone, internet or in person, display a spirit of positive, helpful attitude.
  5. Positive phone skills needed to set appointments to show the community. The goal is to set appointments for every qualified phone prospect.
  6. Ability to work with all Internet leads with prompt replies, positive messages to get them to visit the community or rent via the Internet.
  7. Complete education requirements for current position; take additional in-service classes both through GB University, EasyLMS, local Apartment Associations, etc. to improve skill sets.
  8. Conduct Zone Walks.
  9. Review all Internet sites in depth regularly to check pictures, update information and to test how easily the site is to navigate as a prospect. Alert Property Manager of any issues.
  10. Providing all qualifying information including credit, resident history, and employment information on all applicants for residency to the Property Manager for approval.
  11. Tracking the source of all telephone and walk-in traffic daily to assist in marketing/advertising. Input information into computer daily.
  12. Preparing all paperwork pertinent to each new or renewal lease agreement.
  13. Input required rental application/resident information into the computer.
  14. Preparing move in gifts and placing in the apartment prior to resident moving in; conducting a final “Perfection Inspection.” Write Service Requests for any items that need attention to ensure it is ready for move in on the scheduled date.
  15. Checking models, office, recreational facilities and other common areas on a daily basis and reporting the condition of the same to the Property Manager. If minor touch-up cleaning is required in the model, complete when opening the model.
  16. Preparing market survey reports and other reports as required. Assisting in other areas of marketing, advertising, and public relations when appropriate.
  17. Assist with the community newsletter.
  18. Expectation: Obtain 90% or better on all shopping reports. Leasing will be shopped regularly to assess skills. Shopping reports below 90% will necessitate repeating segments of the leasing program. More than two shops (in a 12-month period) below 85% may indicate that skills and talents are not suited for this industry and may be grounds for termination.
  19. Read, understand, and abide by company dress code standards at all times.
  20. Prepare birthday cards for mailing to residents (if applicable).
  21. Assisting in renewal program to obtain a minimum of 40% of eligible lease renewals.
  22. Pick up of any type of litter from any exterior or common area to maintain sharp appearance.
  23. Perform any duties assigned by supervisor whether they are included in this job description or not.

MATERIAL, EQUIPMENT & FORMS USED:
Computer
Calculator
Fax/Copier/Scanner
OneSite™ (Yardi, AMSI or comparable)
Excel, Outlook at basic level, Publisher is helpful

Requirements:

The equivalent of a high school degree is required. Ideal candidate will have at least one year experience in leasing and/or sales preferred with documented ability to "close" sales. NALP Certificate helpful. Good communication skills, both written and verbal are required. Typing skills 35-45 words per minute. Computer knowledge of MS Office needed. Neat, clean, well-groomed appearance; ask for a copy of the dress code. Ability to work well with residents, supervisor, employees and vendors.

Benefits:
Insurance
401K
Earned Leave
Holidays
Educational Reimbursement
Moving Expenses Paid:
None