Job DescriptionJob DescriptionWe are seeking a Full Time Afternoon Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
Responsibilities:
- Register and assign rooms to guests
- Confirm phone and online reservations
- Respond to guest needs, requests, and complaints
- Collect payment from arriving guests
- Keep records of occupied rooms and guests
- Communicate pertinent guest information to designated departments
​Qualifications:
- Previous experience in customer service, front desk service, or other related fields
- Ability to build rapport with guests
- Strong organizational skills
- Excellent written and verbal communication skills
- Ability to work in a team environment as well as individually
Benefits:
- Insurance (optional) is available through the company after working full time for a specified period of time.
- Vacation time will be offered after working full time for a specified period of time.
- PTO is accrued based upon the amount of time worked.
- Pay starts at $16.50 per hour, with the opportunity for a raise annually.