Donor Services Coordinator

ID# 002133

Care and Share
2605 Preamble Point
Colorado Springs, CO 80915
United States

Job Posted
8/20/2021
Posting Expires
10/19/2021
Industry
Nonprofit
Pay
From $17.00 To $22.00
Per Hour
Employment Type
Employee
Work Schedule
Full-Time

Job Description

Duties and Responsibilities:

Create, maintain, and upgrade computer database for donors (Currently Raisers Edge).
Enter and maintain donor gifts and information in the donor database in a timely, thorough, and accurate manner. Generate donor acknowledgments in a timely manner. Prepare customized reports from the donor database to assist the team with donor prospect research, profiles, and backup materials, mailings, etc.
Reconcile reports with Finance department data.
Provide general support to the fundraising team, including drafting correspondence, maintaining files, preparing background materials, assisting with logistics and volunteer activities, and carrying out tasks as assigned.
Provide Development Team with donor information for acknowledgment calls or other requirements.
Respond to telephone/written inquiries in a timely manner. Act as liaison between Care and Share Food Bank and the donor database software (currently vendor - Blackbaud).
Process, monitor, and reconcile credit card payments.
Maintain accurate and detailed donor records for auditing purposes.
Must be willing to work additional hours as needed during busy seasonal periods.
Perform other duties and tasks as requested by the CFO.

Benefits: Health, Dental, Vision, Life/Disability, PTO, 401k Match

 
Job Requirements
Computer experience working with database software.
Intermediate skill in Microsoft Excel and Word. Including experience with data exports, tables, and pivot tables.
Ability to operate office equipment such as computers, printers, postage meters, adding machines, coin counters, and other office
related equipment.
Ability to communicate clearly and courteously with donors, volunteers, and other staff members.
Ability to maintain accurate and detailed records with a high attention to detail.
Prior work experience maintaining donor pledge records and understand related accounting records.
Ability to work effectively with external auditors
Ability to work with minimal supervision.
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