City of Colorado Springs - Behavioral Health Clinical Navigator I

Colorado Springs, CO
United States

Healthcare / Health Services
Application Closing Date
Experience Required
Degree Required
Work Schedule

Job Description
This is a grant funded position with funding through December 2020 and the possibility of extension.

Behavioral Health Clinical Navigator I

In this (special at-will) grant funded position, you will play a critical role in the Community and Public Health (CPH) division of the Colorado Springs Fire Department (CSFD). You will be responsible for performing assessments, intensive case management, behavior modification, and solution focused treatment for members of HOP (Homeless Outreach Program).

Essential Job Functions – the basic job duties an employee must be able to perform:
  • Conduct daily outreach, as part of a team, with a paramedic for those experiencing homelessness in downtown Colorado Springs
  • Conduct intensive case management and community navigation for members on a daily basis; manage a caseload of high-needs clients
  • Respond to requests from the downtown community for individuals experiencing behavioral health/medical concerns for assessment and assistance
  • Complete behavioral health intake/assessment for those individuals identified as high needs utilizers from the Colorado Springs Police Department and additional individuals that appear to be experiencing complex behavioral health and/or chronic illness
  • Coordinate care for HOP members with primary care, behavioral health, and community partners
  • Implement behavioral modification/solution focused treatment for issues that are hindering improvement
  • Conduct psychoeducation specific to the client's reported diagnoses and symptomology
  • Create intervention planning/goal setting for each member assigned
  • Participate in case consultation, internal and external, to assist compliance of the member
  • Interact in professional-to-professional communication to advocate for the member
  • Complete case conceptualization/differential diagnosis/presentation in case review, internal staffings, and community meetings
  • Represent CPH at community meetings and report outcomes to supervisor
  • Assist with referral management, input, and acquisition
  • Provide community training and education
  • Assist with community outreach, building relationships with partners/agencies, and maintaining positive alliance
  • Monitor emergency medical response interactions and notifications for compliance

Additional Information

Physical Demands: This position requires the ability to lift up to 20 pounds occasionally and 10 pounds frequently.

Environmental Conditions
Primary Work Environment - Field environment with travel from site to site
Extreme Temperature - Seasonally
Wetness and Humidity - Seasonally
Respiratory Hazards - Rarely
Noise and Vibrations - Rarely
Physical Hazards - Occasionally
Mechanical and/or Electrical Hazards - Rarely
Exposure to Communicable Diseases - Frequently

This job announcement is not intended to include a complete listing of all responsibilities, knowledge, skills, and abilities associated with the position.

The City does not sponsor applicants for work visas.

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If hired, you will be required to provide proof of your eligibility to work in the United States.

Job Requirements
We are looking for candidates who demonstrate:

Knowledge of:
Appropriate scope of practice expectations
The DSM-V and Cognitive Behavioral Therapy/Solution focused treatment/ Systems model
High needs, severely mentally ill clientele
Substance abuse and polypharmacy concerns/treatments
Goal setting and treatment planning
Ability to:
Complete assigned tasks with minimal supervision
Assess safety concerns and utilize verbal de-escalation skills
Demonstrate crisis management skills
Demonstrate leadership and task management skills
Formulate cohesive intervention plans
Recognize when to seek additional supervision/consultation
Identify any ethical concerns that might arise and discuss with supervisor
Represent CSFD in a professional capacity
Accept constructive criticism and demonstrate a willingness to learn
Demonstrate technical writing skills
Decipher research materials/outcomes
Navigate electronic medical records independently after training
Set clear and firm boundaries with clients
Function in a complex and fluid work environment
Communicate professionally, effectively, and efficiently with all stakeholders

Successful candidate will have:
A master's degree from an accredited college or university with major coursework in social work, counseling, psychology, or related field
One year of full-time experience working with patients in a behavioral health setting, including internship
Possess, or obtain upon hire, and maintain a valid, non-probationary Colorado driver's license not subject to restriction related to alcohol and/or drug violations or pending charges
Registered psychotherapist or candidate with DORA (Department of Regulatory Agencies)
Ideal candidates will also demonstrate:
CAC (Certified Addictions Counselor) II or CAC III
Crisis intervention skills