Monday - Friday schedule
Work from home potential after training
Basic Purpose and Function
The Account Representative will contact customers to analyze customer needs, negotiate payment arrangements, and offer payment solutions and alternatives.
Specific Duties and Responsibilities
•Analyze a customer’s financial situation and offer the best payment solutions to meet customer needs and bank objectives.
•Maintain a high level of customer service.
•Perform consistently to meet performance metrics.
•Adhere to compliance regulations and security policies.
•Comply with Federal and State laws.
The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed. Firstsource Transaction Services USA, INC. is an equal opportunity employer that does not discriminate on the basis of age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual Orientation, gender identity or any other protected class in accordance with applicable law.