Investment Service Specialist

Colorado Springs, CO
United States

Experience Required
Degree Required
Employment Type
Work Schedule
Job Description
The investment services specialist is responsible for supporting our digital wealth platform (DWP) by understanding the components of the account opening and investment recommendation process, timely and accurate trade operations, daily cash management, composite management, investment reporting, and maintenance of exclusions for First Affirmative and Folio. This associate will facilitate growth of assets and advisors for the First Affirmative organization by supporting the roll out and onboarding of staff and advisors to the DWP. In addition, the associate will assist with the trading functions of the organization.

Understand investment components that are part of the DWP platform (IPS, Client Questionnaire, Social Policy Questionnaire, generation of investment recommendations)
Support maintenance and enhancements of DWP by providing data analytics and feedback
Facilitate roll-out and ongoing support of the DWP, including training and supporting staff, Advisors, and Clients, and working with new Advisors
Implement enhancements and communicate updates to staff, advisors, and clients regarding DWP
Pursue continuous improvement opportunities and recommend/support change processes to promote efficiencies, improve services to minimize risks, reduce errors and associated costs
Support First Affirmative’s responsible investing philosophy through partnership with Advocacy Team
Carry out or participate in special projects and other duties as assigned
Support the daily reconciliation process for funds received and its appropriate investment
Execution and maintenance of reoccurring distributions
Liquidate positions as instructed and reconcile any discrepancies
Coordinate with Client and Advisory Services to ensure timely and accurate execution of client account transactions. Work to ensure seamless onboarding process of all new client accounts and accurate execution of all trade requests. Liquidate and reconcile client account closures, monitor trade orders, and resolve any data or compliance issues
Support quantitative research and data modeling. Collect market activity information and generate reports for analysis and/or create ad hoc reports upon request
Evaluate existing Managed Mutual Fund accounts for desirability of conversion from retails class shares to institutional class shares
Carry out or participate in special projects and other duties as assigned
Bachelor’s degree in Business, Finance, or Computer Science
Excellent written and verbal communication skills
Experience in financial services or investment management is preferred
Experience with data analysis and project management preferred
Working knowledge of customer relationship management software (Salesforce) preferred, and all Microsoft Office applications
Knowledge of portfolio management and system software is a plus
Ability to develop and maintain knowledge of mutual funds, stock allocation, individual equities, fixed income products and portfolio risk allocation
Ability to develop basic knowledge of portfolio accounting principles, trade modeling and rebalancing of accounts
Ability to work across multiple database management systems
Demonstrated ability to work in a fast-paces, time sensitive environment with excellent attention to detail, high degree of accuracy, and good time management skills
Customer service orientation with ability to build and maintain working relationships internally and externally
Ability to work both independently and collaboratively in a team environment to promote efficiencies, with the ability to prioritize daily responsibilities and processing in accordance with service standards and protocols, operational procedures and compliance requirements
Effective written and oral communication, including interpersonal skills to effectively interact with internal and external clients
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