Job DescriptionJob DescriptionWe are looking for a highly organized, personable and bilingual Front Desk Coordinator to join our team in Colorado Springs, Colorado. This Contract to permanent position is an excellent opportunity for an experienced individual who thrives in a dynamic, customer-facing role. The ideal candidate will ensure smooth front desk operations while providing exceptional service to visitors, clients, and team members.
Responsibilities:
• Maintain a welcoming and organized reception area ensuring a positive first impression for all visitors.
• Manage inbound and outbound calls, accurately recording messages and directing them to the appropriate personnel.
• Provide outstanding customer service by greeting guests, addressing inquiries, and assisting with scheduling and appointments.
• Complete light administrative tasks, including data entry, scheduling meetings, and managing incoming and outgoing mail.
• Oversee office resource and supply inventory to support smooth daily operations at both office locations.
• Resolve reception-related issues promptly and effectively, ensuring minimal disruption to operations.
• Collaborate with team members to ensure seamless communication and workflow across departments.
• At least 5 years of experience in a front desk or administrative role.
• Proficiency in managing multi-line phone systems with professionalism and accuracy.
• Strong customer service skills with the ability to create a warm and welcoming environment.
• Competence in administrative tasks, including data entry and file organization.
• Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.
• Excellent interpersonal and communication skills to interact effectively with clients and team members.
• Strong organizational skills and attention to detail.
• Ability to handle multiple tasks efficiently in a fast-paced environment.